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Introduction to FluentCRM Automation

Email Marketing & Automation in WordPress is sending automated emails based on your audience’s behavior and automating various tasks inside the WordPress website that are initiated upon different activities and triggers. It lets you turn your leads into customers and customers into brand advocates who’ll rave about you whenever they can! Email Marketing Automation is a marketing cylinder or funneled workflow where your leads can get into a relationship with your business starting from different activities.

https://youtube.com/watch?v=MYMSEgjGdE4%3Ffeature%3Doembed

FluentCRM is a tool that automates tasks and runs emails such as Email Campaigns, Email Sequences & Custom Emails.

This article will give you a detailed walkthrough of the Marketing Automation, Sales Funnel & Email Sending based on specific activities from FluentCRM. 

crm introduction 1
FluentCRM Concept

Glossary 

Before we dive deep into FluentCRM and Automation, Let’s learn some terms that are very important to know and frequently used.

Dashboard Overview of Automations 

To learn all the details about the Dashboard of FluentCRM Automations, read the instructions below –

You can access the Dashboard of Automations section from both the Left Sidebar and the Navbar in the FluentCRM plugin.

automations section of fluentcrm

Once you go to Automations, you will get all the available options for creating and managing Automation Funnels as per your needs.

All available options of automation dashboard

All the options mentioned above to manage the automations are explained below – 

A. Filter By Label

This option allows you to filter the list of automations by the selected label.
For instance, I selected the FluentCRM label, and all automations with that label appeared.

To learn the process of creating Labels for Automations, read this Documentation.

Filter by labels

This option lets you search for specific automations by their Titles.
For example, I searched for automations using the “List Applied” title.

Search box

C. + New Automation

By clicking this button, you can create as many new automations as you need.
To learn the process of creating new automations, read this Documentation.

D. Import

Using this option, you can import any automation/s at any time.
To learn the process of importing automations, read this Documentation.

E. Activities

This option lets you keep track of the overall activities of your all automations. 

To view individual activities, click the arrow icon next to each activity. Plus, to see the complete funnel for a specific activity, click its title under the Automation column.

To learn the detail use of viewing individual activities, click here.

Activities

F. Guideline Resource

This button will open a sidebar on the right-hand side with the documentation to introduce you to the basics of FluentCRM Automations.

G. Manage Labels

By clicking this button, you can create as many Labels as you need to sort your automation.
To learn the process of creating Labels for Automations, read this Documentation.

H. Bulk Actions

This option lets you apply the Bulk Actions for the selected Automation/s.
Click the Checkbox (single or multiple), to run the desired action for all of the selected automations.

Here, you will get the following three actions to perform.

  • Change Funnel Status
  • Apply Label
  • Delete Funnels

Plus, to select all the automations at once, click the Checkbox in the top left corner beside the ID

Bulk actions

I. ID

Under this option, you will get the unique ID number for each automations that you created.

J. Title

Under this option, you will find the Title of all the automations you created which will help you to find your automation later easily.

K. Trigger

Under this option, you can see the Triggers that you used for your Automations. Triggers are the initial activities that start the automation.

FluentCRM offers the following triggers for the automations:

L. Labels

Under this option, you can see the Labels that you applied for your Automations.
To learn the process of creating Labels for Automations, read this Documentation.

M. Status

Under this option, you can see the Status of all the automations (i.e., whether the automation is Published or Draft).

N. Stats

Under this option, you can see all the Statistics of all automations (i.e., how many Users/Contacts entered into this automation).

O. Pause/Run

Enable this toggle, to publish and run your automation. Otherwise, your automation will be saved as a draft only.

P. Reports

By clicking this button, you can check overall Reports for the Automations.
To learn more details about viewing reports, read this Documentation.

Q. Three-dot-icon

Once you click this icon, you will get another three more options. These are:

  • Duplicate: By clicking this button, you can duplicate any existing automation.
  • Export: Using this option, you can export any target automation.
  • Delete Automation: You can delete any existing automation by clicking this trash icon. Plus, to delete all reports at once, click the Checkbox in the top left corner and press the Delete Selected Contacts button.

R. Pagination

Using this dropdown option, you can set how many automations you want to display per page.

Pagination

Few Useful Guidelines

Our team prepared a few videos showcasing how automations work inside FluentCRM. You can watch them to get a clearer understanding of FluentCRM automations.

https://youtube.com/watch?v=XfhtNmXh7Bs%3Ffeature%3Doembed
https://youtube.com/watch?v=AS9os42uozk%3Ffeature%3Doembed
https://youtube.com/watch?v=wPFdx5vXfSA%3Ffeature%3Doembed
https://youtube.com/watch?v=Q35Yzm-bMpA%3Ffeature%3Doembed
https://youtube.com/watch?v=n_efMvc2e08%3Ffeature%3Doembed

That’s all as an introduction or overview of FluentCRM automation. Please review the relevant elements to learn and start working with FluentCRM automation to build your own funnel in the WordPress website.

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